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Foundations of IT Service Management
Language: en
Pages: 338
Authors: Brady Orand, Julie Villarreal
Categories: Business & Economics
Type: BOOK - Published: 2011 - Publisher: Createspace Independent Pub

The publication of the IT Infrastructure Library® (ITIL®), published in July, 2011, introduces several new processes and concepts that are paramount to the success of IT Service Management within an organization. As IT evolves from a technology provider to a service provider to a true partner of the business, the
Foundations of ITIL
Language: en
Pages: 474
Authors: Pierre Bernard
Categories: Education
Type: BOOK - Published: 2012-07-11 - Publisher: Van Haren Publishing

This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This version has now been upgraded
Foundations of ITIL® 2011 Edition
Language: en
Pages: 474
Authors: Pierre Bernard
Categories: Education
Type: BOOK - Published: 1970-01-01 - Publisher: Van Haren

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide
Foundations of Itil 2011 Ed
Language: en
Pages:
Authors: Pierre Bernard
Categories: Education
Type: BOOK - Published: 2012 - Publisher:

Books about Foundations of Itil 2011 Ed
Fundamentals of Contract and Commercial Management
Language: en
Pages: 272
Authors: International Association for Contract and Commercial Management
Categories: Education
Type: BOOK - Published: 2013-09-23 - Publisher: Van Haren

This ground-breaking title from the world’s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life. Contracts are the language of business, and this