The IT Support Handbook

The IT Support Handbook
Author : Mike Halsey
Publisher : Apress
Total Pages :
Release : 2020-01-05
ISBN 10 : 1484251326
ISBN 13 : 9781484251324
Language : EN, FR, DE, ES & NL

The IT Support Handbook Book Description:

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place. Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive. What You'll Learn Manage reporting, and keep a record of issues that occur Provide effective remote support for users away from home or working in another office Use error and system reporting in Windows to obtain high-quality, relevant information Spot patterns in user behavior that may be causing difficult-to-diagnose problems Be familiar with best practices to make you a better support professional Who This Book Is For IT professionals, IT support (on-site and remote), and system administrators who manage support teams. No prior knowledge is required.


RELATED BOOKS:
The IT Support Handbook
Language: en
Pages:
Authors: Mike Halsey
Categories: Computers
Type: BOOK - Published: 2020-01-05 - Publisher: Apress

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have
The IT Support Handbook
Language: en
Pages: 197
Authors: Mike Halsey
Categories: Computers
Type: BOOK - Published: 2019-10-03 - Publisher: Apress

Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have
Fire Support Handbook
Language: en
Pages: 109
Authors: Mike Halsey
Categories: Artillery, Field and mountain
Type: BOOK - Published: 1985 - Publisher:

Books about Fire Support Handbook
Price Support Handbook
Language: en
Pages: 69
Authors: United States. Agricultural Stabilization and Conservation Service
Categories: Farm produce
Type: BOOK - Published: 1955 - Publisher:

Books about Price Support Handbook
Price Support Handbook
Language: en
Pages: 42
Authors: United States. Department of Agriculture. Production and Marketing Administration
Categories: Agriculture and state
Type: BOOK - Published: 1952 - Publisher:

Books about Price Support Handbook